How to take the course

Now that you have completed your purchase, you can begin taking your course.

Let's Begin

  • First you will need to click the study button beside module 1. You will then be required to provide answers to 12 Personal Verification Questions (PVQ).

Personal Verification Questions (PVQ)

  • Before you can start studying your course material, you will be required to provide 12 Personal Verification Questions (PVQ). 
  • When a Personal Verification Question (PVQ) is asked, you will have 60 seconds to submit your answer.
  • If you answer the PVQ incorrectly more than 3 times or fail to submit your answer within the allotted time, you will automatically be kicked from the course and will be required to repurchase the course to continue.


Course Progress

  • Next, click on the first section titled Module 1 - Objectives & Topics to begin studying.


  • Each section within the module has a progress box displaying how many sections within the module have been studied as well as the required time for the current section you are viewing.
  • The countdown timer must reach zero before it will mark the section as studied with a green check-mark.
  • Once the section has been marked as studied, the Next button located at the bottom right corner will turn blue allowing you to move to the next section.
  • Section before study. Timer has not reached zero:
  • Section after study. Timer has reached zero:

Knowledge Check

  • At the end of each module you will be required to take a knowledge assessment test consisting of 5 questions. You must answer 4 of the questions correctly before moving to the next module.
  • If you fail the knowledge check 3 times in the same module, you will be required to repurchase the Seller Server course.

Final Exam

  • You will have 2 opportunities to pass your SSC final exam.
  • If you fail your final exam on the second attempt, you will be required to repurchase the course.
  • You must score a minimum of 70% to pass the final exam.
  • To begin your exam, click the continue button. You may also click the go back button if you are not ready to begin your exam.
  • Once you begin your exam, you must complete it in one sitting. If you exit the exam before finishing, your exam will be graded marking any unanswered questions wrong.
  • Once you have successfully completed the test, you will be able to view and print your certificate.

View Certificate for Printing

  • To print your certificate, click the View Certificate button and your Seller Server certificate will open in a new window for you to view.
  • Next, select your browsers print option to print your certificate.
  • To see what your certificate will look like and an explanation of the information it contains, click Certificate Sample.